Strategic Management and Business Advice

If you’re looking to take your business to the next level, our consultants assist with the review of your current business processes, performance, structure, profitability and compliance. 

In line with market drivers, conditions, and opportunities, and the vision of business owners/shareholders, we assist with the development of Business Development and Marketing Plans to drive profitable and sustainable growth.

Whether you are a new or existing business, our team can help you refine your goals and clearly articulate these through business planning, to ensure you find and maintain your competitive advantage. From strategic advisory, to process review and redesign, or governance and policy development, we are here to help you clearly identify your business goals and ensure you have the operational processes, marketing strategy and infrastructure in place to achieve them.

Our team services clients in Brisbane, Gold Coast, Cairns, Sydney, Melbourne, Canberra, Darwin, Perth, Hong Kong and everywhere in between.

We guide businesses through business performance analysis and Strategic Business Development and Marketing planning to drive profitable growth

NDIS and Aged Care Provider Applications and Compliance

KLR Communications has a partnership with SoCom Consulting, through which we assist organisations throughout Australia, in their successful applications for approved NDIS and Aged Care provider status. Our systems and policies have been tested in NDIS Verification and Certification by auditors including:

SAI Global Logo

SAI Global

Global Compliance Certification Logo

Global Compliance Certification

PricewaterhouseCoopers Logo

PricewaterhouseCoopers

PricewaterhouseCoopers Logo

Global-Mark

PricewaterhouseCoopers Logo

BSI Group

“Kathryn is hands down amazing! She worked with me towards successfully completing my NDIS registration audit and went above and beyond with her assistance. Her communication is prompt and knowledgeable and she produces quality work and guidance.  I cannot thank her enough for her efforts and am very grateful to have had her on my side through the process.

KLR Communications is highly valued and I recommend them to everyone! You won’t be disappointed.”

Brad Johnson

Founding Director, Motiv8d Minds

Low Risk vs High Risk services determine if you fall within the NDIS Verification or Certification requirements

We assist new applicants and re-registrants to improve their Aged Care and NDIS readiness and compliance in areas such as:

Planning and Strategy

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Application responses against all modules

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Development of Policies and Procedures

Development of Position Descriptions, Roles & Responsibilities

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Setting of Key Performance Indicators (KPIs)

Developing Participant Information (Brochures, Websites, Booklets)

For available packages of NDIS and Aged Care policies, procedures and associated tools, please visit our policy store.

“Working with KLR Communications is like having our own in-house compliance team. They know exactly what we need to be successful with both our aged care and disability services and have helped us navigate the NDIS application and certification process. Their policies and procedures are spot on, and the service and turnaround time are fantastic. We continue to work with them to make sure we stay up to date with any changes in the standards and recommend them to other community services organisations needing additional guidance and support.”

Riana Warner

Director of Care & Services, Pearl Home Care

Projects

We love working with clients to achieve their business goals. If you want to discuss how we can assist you with the review of your business strategy and performance, or in your application to be an approved Aged Care or NDIS provider, contact us for a quote!
Aged Care

$9 million of funding awarded for delivery of Commonwealth Home Supports Programme

KLR Communications’ aged care team secured approximately $3 million of annual funding to deliver home care packages under the Commonwealth Home Supports Programme (CHSP). We worked with clients in Perth, Sydney, Toowoomba and Melbourne in their successful applications...
Teaching Queensland's Future Strategic Plan

Teaching Queensland’s Future Strategic Plan: 2018 – 2020

We advised the Department of Education on the drafting and development of the Teaching Queensland’s Future Strategic Plan 2018 – 2020 and associated internal and external communications to accompany the Minister’s program launch.    
qld bio security

Queensland Biosecurity – Strategy Paper: 2018 – 2023 Content and Design

In consultation with Biosecurity Queensland, their stakeholders and the agriculture industry, a new Biosecurity Strategy and Action Plan for Queensland. The strategy analyses risk and sets the strategic goals and direction for biosecurity in Queensland from 2018 –...
Department of Housing Strategy

Strategic process review, redraft and market testing of Department of Housing customer communications

KLR Communications acted as sole sub-contractor over the course of 2 years, providing strategic advice on the Department of Housing’s consumer engagement strategy, including mapping of critical pathways, audit and redraft of more than 300 pieces of correspondence...
Small Business Digital Grants Program

Small Business Digital Grants secured across a number of clients

With the release of the Queensland Government's Small Business Digital Grant opportunity, in support of businesses affected by COVID-19, we successfully secured grants of up to $10,000 for a number of clients. Funds could be used to improve digital capabilities,...
Open Minds

3 years of funding secured to deliver ParentsNext program across Queensland

We advised Open Minds on the strategic development and drafting of its proposal to deliver the ParentsNext program in Logan, Toowoomba, and Townsville from 2018-2021.

Strategic advisor on successful bid to deliver On-Country programs to at risk-youth in Townsville

 As the primary external consultants for Gr8motive Aboriginal and Torres Strait Islander Corporation, we worked with the board to develop a project strategy and proposal to deliver On Country Programs to offending and at-risk indigenous youth in Townsville, including...
Open Minds

$7 million successfully secured to deliver Disability Employment Services across Queensland and Northern New South Wales

As primary strategic consultants, we worked in-house at two Open Minds offices across a number of weeks to extract vital performance metrics and program outlines in order to develop the strategy and then manage the drafting of Open Minds Australia’s successful...

Successful architecture bid for major international sports park – Hong Kong

As the primary external consultants to global architecture firm, Populous, we provided strategic advice against project criteria, and guided and coordinated multiple contributors across two countries, to bring together a technical response that formed part of the...
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