KLR Communications’ aged care team secured approximately $3 million of annual funding to deliver home care packages under the Commonwealth Home Supports Programme (CHSP). We worked with clients in Perth, Sydney, Toowoomba and Melbourne in their successful applications to deliver aged care supports in high demand regions across the country. Funding was recurring for 3 years, equating to a total funding amount of almost $9 million. The Commonwealth Home Support Programme assists senior Australians access entry-level support services to enable them to live independently and safely in their own home for as long as possible.
We advised the Department of Education on the drafting and development of the Teaching Queensland’s Future Strategic Plan 2018 – 2020 and associated internal and external communications to accompany the Minister’s program launch.
In consultation with Biosecurity Queensland, their stakeholders and the agriculture industry, a new Biosecurity Strategy and Action Plan for Queensland. The strategy analyses risk and sets the strategic goals and direction for biosecurity in Queensland from 2018 – 2023.
KLR Communications acted as sole sub-contractor over the course of 2 years, providing strategic advice on the Department of Housing’s consumer engagement strategy, including mapping of critical pathways, audit and redraft of more than 300 pieces of correspondence using Behavioural Insights principles.
Communications were measured for effectiveness through observational and interview-based techniques and engagement with a range of key stakeholders, including Housing Service Centre personnel and business unit representatives from locations throughout South East Queensland, and observing and transcribing client interactions.
The project aimed to review products and services to modernise and reflect the Queensland Housing Strategy 2017-2027 and provide a more person-centred approach, benchmarked against key indicators such as readability, understandability, ease of key message identification, and cultural appropriateness.
With the release of the Queensland Government’s Small Business Digital Grant opportunity, in support of businesses affected by COVID-19, we successfully secured grants of up to $10,000 for a number of clients.
Funds could be used to improve digital capabilities, identify ways to work smarter and to take advantage of online business opportunities.
We advised Open Minds on the strategic development and drafting of its proposal to deliver the ParentsNext program in Logan, Toowoomba, and Townsville from 2018-2021.
